Contact Resume Earth
Have a question, a bug report or a feature request? We're here to help — we aim to reply within one business day.
Contact Details
Quick Answers
- •Is Resume Earth really free? Yes — 100% free, no login required. Every template, the ATS scanner, the cover letter builder and PDF downloads cost nothing, and there is no paid tier.
- •How do I download or print my resume? Open the builder, use the PDF button in the top bar for a downloadable file, or export DOCX/TXT — all formats are watermark-free.
- •Are the templates ATS-friendly? Templates are designed to provide readable resume layouts, but ATS products and employer settings differ. Check the specific template and exported text, and follow the employer's file instructions; no layout guarantees parsing in every system.
- •Where is my resume data stored? The builder saves your draft in this browser's local storage. Some online features send information you submit, which can include resume or job details, to a configured processing service to return a result. See the Privacy Policy for details. Clearing this browser's site data removes the local draft, so use the backup button on the final builder step to keep a copy.
- •How fast do you reply to messages? We aim to reply within one business day, though response times can vary. For bug reports, include the page you were on, the browser you used and what you expected to happen.
- •Can I use my resume for multiple jobs? Yes — duplicate your information freely, and try the Job Match tool to see which skills and keywords to emphasise per posting.
Policies and details
If your question is about your data or about how a tool works, the answer is probably already written down:
Email us directly
The contact form is not available right now, so a message typed into it would not reach us. Email us instead — we aim to reply within one business day. The button below opens your email app with a template that helps us help you faster.
Email support@resumeearth.comBefore you write: common questions
The answers below cover what support can and cannot do, and where to find an answer without waiting for a reply. Everything here is a statement about how the site operates rather than a promise of a particular outcome.
What can you help with?
Bug reports and anything broken in the builder, templates or checkers; corrections to a factual error in a guide; questions about how a tool behaves; and anything unclear in the privacy, cookie or terms pages. The tools are free and self-service, so there is no account or billing to look up.
How do I ask about my data?
Email us and say what you would like removed. The builder and cover letter tools keep your draft in your own browser, so you can clear it at any time without asking — the privacy policy explains exactly what is stored and how to erase it. For anything sent through this form, quote the address you used.
Why is there no phone number or live chat?
Resume Earth is an independent site rather than a call centre, and support runs by email. That is part of how the tools stay free; the trade-off is that replies are not instant.
How quickly will I hear back?
Every message is read. Most get a reply within one business day, and reports that include the page URL, your browser and what you expected to happen are answered fastest because they need no follow-up question.
How do I report something inaccurate or out of date?
Send the URL and the sentence you believe is wrong, with a source if you have one. Corrections are applied to the page itself so the next reader sees the fixed version.
You can also read who builds and maintains the site and the limits of the tools.